Disclaimer: I am an airline employee that does not work for American Airlines. This blog is simply meant to convey my experience and is not intended to support or harm American Airlines. The thoughts and opinions expressed are mine and not of my employer. I am an aviation/airline enthusiast and enjoy sharing my experiences with the hope that others may be inspired to travel using the industry I so dearly love.
I recently had the opportunity to travel on American Airline's newest aircraft in their fleet, the Airbus A319. The experience on-board was quite impressive. This product sets the expectation for what passengers traveling domestically in the United States would have only experienced on an international journey.
My trip began at Dallas Ft. Worth, Texas (DFW) airport as I was traveling on leisure to Greenville-Spartanburg, South Carolina (GSP). I was able to secure a seat on American's newest aircraft, the Airbus A319 to Charlotte, North Carolina. American is currently operating the aircraft from DFW to 11 cities. An additional 3 cities have been added to the A319 network in December.
Those routes are as follows:
Dallas – Charlotte Dallas – Huntsville
Dallas – Cleveland Dallas – McAllen
Dallas – Memphis Dallas – Toronto
Dallas – Wichita Dallas – San Salvador
Dallas – Dayton Dallas – Gunnison
Dallas – Lubbock Dallas – Jackson Hole
Dallas – El Paso Dallas – Vail
I was assigned seat 21C in economy (but had the whole row available). It's important to note that every seat, regardless of location currently has access to the full spectrum of entertainment on the seat back in front of them.
Cabin view from my seat |
On my flight the "premium" package was available for all passengers. The current screen guide on the entertainment system would indicate the future enhancements may involve various pricing models. This has the potential to allow for the customer to choose how much entertainment they wish to have.
TV selection screen |
The screens on the seatback are all touchscreen. Touchscreen has become the foundation for our electronic way of life. As with any new device the user will need to practice with the controls and how to use it with your fingers. A nice feature of the product is that you can customize the layout so that it is easier for you to utilize the touchscreen. You can use a scrolling choice, dropdown menu, or place all of the items in a grid format.
Music selection screen in "grid" format |
Here are a few more examples of the entertainment options:
An additional feature that I found to be helpful to the passenger, is the "half" tray table option. As you can see in the picture below, the tray gives you the option of folding into a full tray or folded in half. This gives you the option to place your drink and something small on the table. You gain the flexibility to have a little more room while enjoying your beverage. I had ample room to place my iPad in the upright position. The green glow on the left side of the tray table is from the power outlet in the seatback in front of me (photo below).
"Half" tray table |
Power outlet on seatback |
Another feature that I discovered on the entertainment system was the accessibility to American Airlines hub maps. They are found on one of the menus and provide a high level overview of the hub/gate setup. I believe access to something like this is valuable for connecting customers. Assuming you know your connecting gate number, you can find on the map where you are arriving and where you have to go for your next flight's gate. Since most airlines are providing wi-fi on many of their aircraft, your gate information is available to you on your electronic device for free through their portal. In my opinion, if you are connecting at a large hub, preparation is the key to know where you are going. Even for experienced travelers.
DFW hub map as seen on the entertainment system |
You can see more pictures of this experience at the following location:
http://www.flickr.com/photos/montero747/sets/72157637569618756/
Artistic photo of our arrival to Charlotte, NC |